A study on college students has shown how people distinguish trustworthiness based on behavior.
First, the experiment was done with humans, and the researchers found that a lot of the time, distrust was associated with four visual cues: clasping of hands, crossing arms, touching the face or leaning away.
To test this, researchers used a robot, Nexi. Nexi’s voice was controlled by a woman, but her gestures were controlled by the researchers. What the researchers found was that people still reacted with distrust to the visual cues despite their being associated with a robot. Since it didn’t make sense to distrust a robot, it was obvious that the brain has some sort of sensor that goes off when seeing the visual cues.
So, robots are probably trustworthy for now, and don’t get misled because Nexi acts a certain way!
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